Do I have to install anything?+
No. Upload two files and read the report in your browser. If you want the numbers to update on their own, the Export Helper on your shop PC sends a fresh file every day.
Which two files do you need?+
The police-reporting file you already send each day (LeadsOnline) and a sales or inventory report from your POS. We have step-by-step guides for each POS, or book 15 minutes and we will pull them with you.
What happens to my customers' information?+
Names, ID numbers and dates of birth are scrambled the moment a file arrives and are never stored in readable form. We look at items and dollars, never people.
Does this touch my LeadsOnline or CAPSS reporting?+
No. PawnCounter only reads a copy of an export you already make. It never files anything for you.
Which POS systems work?+
Bravo (its reports saved as CSV), Pawn Wizard, Hi-Tech Pawn, PawnSnap, WinPawn and Pawn Tracker, plus any POS that can export a sales or inventory file. PawnMaster is not supported yet; email us if you run it. Gun shops can send their bound book: any ATF A&D export as CSV (Orchid, coreSTORE, FastBound, Gearfire and others).
I run a gun shop or a consignment store, not a pawn shop. Does it still work?+
Yes. Everything about your floor works the same: margin by category, brand and model, what has sat too long, and what to reprice. The loan book simply stays empty if you do not write loans.
Who is behind this?+
Joel and Aaron, the two founders of Adelyons Software in Council Bluffs, Iowa. When you write or ask for a call, one of us answers.
Where do the numbers on this page come from?+
A sample shop we generate for demonstrations, run through the same engine your files go through. The screenshots are the real PawnCounter app showing that shop. Your report shows your own numbers.
What does the free report include, and what do I pay for?+
Free keeps your dashboard and Profit X-Ray current with every upload (or the Export Helper, daily), shows the top 5 items to sell off and to mark down, and emails your numbers each week. Starter adds the full lists with CSV, the inventory drill-down, performance by category, brand and buyer, the loan book, your own pricing rules, the Weekly Coach and up to 3 people. Pro adds the offer calculator, the used-gun desk, unlimited people and up to 3 stores. Paid plans start with a 14-day free trial.